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Theatre Policies​

Late Seating

As a courtesy to our audience and performers, latecomers will be seated only by an usher at an interval established by each performing group. Please be aware of curtain times! Lexington is in the Eastern Time Zone.

Cameras, Recording Devices, Cell Phones

The use of cameras and recording devices are prohibited inside the theater. In a dark theatre, the bright light from a cell phone can be very distracting to the audience and performers. Please refrain from using your cell phones during the performance and either turn them off or place them on silent to prevent disturbances.

Accessibility And Hearing Devices

As this is a historic building, theater seating is available for patrons using wheelchairs on Level One only. Please order wheelchair seating in advance. Audio enhancement devices are available free of charge at all performances (subject to availability). See the House Manager or the Coat Check attendant to obtain a device.


Some full-length musicals and plays may not be appropriate for or hold the attention of young children. The house management staff may request a restless child and parent to quietly exit to the lobby during the performance. Broadway Live performances are not recommended for children under the age of seven. For fire code compliance, every person in attendance must have a ticket. A limited number of booster seats are available on a first-come-first-served basis. Please make a request through an usher.

Fire Exits

Emergency exits are indicated by red-light signs. In the event of a fire or other emergencies, proceed calmly to the exit nearest you. Doors with “exit only” signs will lead you out of, and not back into, the building.

Lost and Found

Please contact the Operations Manager at (859) 233-4567 for all lost and found inquiries.


Refreshments are permitted in the lobby areas and Pardy’s Pub only.


In accordance with Section 14.97 of the Municipal Code of the LFUCG, the Lexington Center Corporation/Opera House is a smoke-free facility.  Additionally, LCC prohibits the use of E-cigarettes inside its facilities.  With the approval of Lexington Center Corporation in writing, an area may be designated as a smoking area for private events.


The facility is within a School Zone (18 U.S.C.922). Firearm possession is prohibited except for those authorized to carry weapons by the Commonwealth of Kentucky.

Cashless Policy

Effective March 3rd, Lexington Opera House will no longer be accepting cash as a form of payment for parking and concessions. Acceptable forms of payment include all major credit cards (American Express, Discover, MasterCard and Visa) and mobile payments (Apple Pay, Google Pay and Samsung Pay). Cash will continue to be accepted at the various Central Bank Center Box Offices and at artist merchandise stands.